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Crime Prevention Advice for theft of mobile phones

For the general public:
Be aware of your surroundings at all times and keep your personal property secure. Don’t text while you’re walking you won’t notice potential thieves approaching.


  • Use the security features on your phone.
  • Try going hands free or stand away from the roadside close to a wall so no one can come up behind you.
  • Your phone comes with a range of security features, such as keypad locks and remote data wiping. Make sure they are all activated to stop thieves from accessing your phone and personal data.
  • Know how to identify your phone if it’s stolen. Find your IMEI number by dialling *#06# from your phone and keep a written note of it. If the phone is stolen, report it to the police and your mobile provider to stop it being used.
  • Register your phone on www.immobilise.com to help police return recovered stolen property and combat the sale of stolen goods. Police recover more than 2500 items registered to the website on average every month. Never confront a thief or risk your own safety for the sake of your mobile device


For scooter riders:


  • We urge all riders to improve the security of their vehicles to consider additional measures to secure their mopeds and scooters, such as using fitted anchors, security loops, disc and chain locks, and audible alarms. By everyone playing their part, we can thwart the thieves who steal these vehicles to perpetrate further crimes.

What the public can do
Help police tackle moped theft and moped related crime such as theft snatch by reporting to police if you have witnessed or have footage of a bike being stolen or thieves carrying out a snatch theft. Your information will be treated in confidence and will help us to develop intelligence and target the thieves.

Please contact us with:


  • Video footage
  • Photos
  • Details of time, date and location
  • If you have any other information about moped crime

You can do this by contacting us:


  • On Twitter @MetCC
  • Contact your local SN Team via OWL
  • On www.met.police.uk – tell us about something you’ve seen or heard.
  • By calling 101.
  • You can also report anonymously via Crimestoppers on 0800 555 111.

In the event of a crime taking place, always call 999.